Cymphony - ConnectExtra
Providing the legal sector with outstanding call handling and live chat solutions. Cymphony’s Glasgow based office has over 20 years’ experience working with law firms of all sizes to achieve their communication goals.
Our three primary services for Law firms are:
- Telephone Answering
- Managed Live Chat
- Personal Assistant and Administration Support
Cymphony is a specialist answering service which provides outstanding services to the legal sector at a fraction of the price of an in-house assistant. Cymphony’s Glasgow based office serves legal firms throughout Scotland.
Outstanding people and technology
Most law firms we speak to are nervous about outsourcing their calls. Those concerns disappear the moment they speak to their dedicated PA and experience the professionalism of the service. Your dedicated PA, backed by her small team of legal sector receptionists, will look after your calls with dedication and care acting as a seamless extension of your firm.
Our Director, Freddie Bellhouse, is an ex-city Lawyer who wanted to create a service good enough for the legal sector. We’ve achieved this by listening closely to our clients to understand their pain points and the challenges they face. This way our service continues to evolve to meet the ever changing needs of the modern law firm.
As a Cymphony client you will have access to leading technology, including a handy app and portal for viewing messages and updating your PA. We can even integrate our service with your practice management software, so you can focus on your most important work.
What our clients say:
“It would be easy to assume that our clients will call us back if they can’t reach us, but we know that allowing them to reach a busy signal or a voicemail is not professional. With Cymphony, our clients can trust us to always be available to them, regardless of the circumstances. Cymphony’s professionalism and level of service are second to none. We wouldn’t trust anyone else to take our calls.”
Alison Riccio, Office Manager, Bennett Griffin
HM Connect Member Special Discount
Cymphony is happy to offer HM Connect members a free, no obligation 30-day trial of the answering and Live chat services and a 10% discount on any plan.